Designing Change http://www.joycehostyn.com/blog Sensemaking in a changing world Tue, 24 Jan 2012 22:54:31 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 Redirecting personal and organizational narratives http://www.joycehostyn.com/blog/2012/01/24/redirecting-personal-and-organizational-narratives/?utm_source=rss&utm_medium=rss&utm_campaign=redirecting-personal-and-organizational-narratives http://www.joycehostyn.com/blog/2012/01/24/redirecting-personal-and-organizational-narratives/#comments Tue, 24 Jan 2012 22:54:31 +0000 Joyce Hostyn http://www.joycehostyn.com/blog/?p=870
  • Build design thinking into organizational DNA to infuse delight into customer’s lives
  • Story editing leads to behavior change
    • ]]>     http://www.joycehostyn.com/blog/2012/01/24/redirecting-personal-and-organizational-narratives/feed/ 0     Story editing leads to behavior change http://www.joycehostyn.com/blog/2012/01/10/story-editing-leads-to-behavior-change/?utm_source=rss&utm_medium=rss&utm_campaign=story-editing-leads-to-behavior-change http://www.joycehostyn.com/blog/2012/01/10/story-editing-leads-to-behavior-change/#comments Tue, 10 Jan 2012 20:38:18 +0000 Joyce Hostyn http://www.joycehostyn.com/blog/?p=839
  • Bridging silos through story
  • To succeed with change, tap into the power of the mind
  • Applying the Switch framework to two change efforts
    • ]]>     http://www.joycehostyn.com/blog/2012/01/10/story-editing-leads-to-behavior-change/feed/ 1     Technology is rational, predictable, controllable. People aren’t. http://www.joycehostyn.com/blog/2011/09/28/technology-is-rational-predictable-controllable-people-arent/?utm_source=rss&utm_medium=rss&utm_campaign=technology-is-rational-predictable-controllable-people-arent http://www.joycehostyn.com/blog/2011/09/28/technology-is-rational-predictable-controllable-people-arent/#comments Wed, 28 Sep 2011 23:45:03 +0000 Joyce Hostyn http://www.joycehostyn.com/blog/?p=807
  • Taking a people-centric approach to the design and deployment of enterprise software
  • People are the heart of a conference experience: conversation by design
    • ]]>     http://www.joycehostyn.com/blog/2011/09/28/technology-is-rational-predictable-controllable-people-arent/feed/ 0     Do you have an [enterprise] app for that? http://www.joycehostyn.com/blog/2011/08/23/do-you-have-an-enterprise-app-for-that/?utm_source=rss&utm_medium=rss&utm_campaign=do-you-have-an-enterprise-app-for-that http://www.joycehostyn.com/blog/2011/08/23/do-you-have-an-enterprise-app-for-that/#comments Tue, 23 Aug 2011 20:08:29 +0000 Joyce Hostyn http://www.joycehostyn.com/blog/?p=787
  • Taking a people-centric approach to the design and deployment of enterprise software
    • ]]>     http://www.joycehostyn.com/blog/2011/08/23/do-you-have-an-enterprise-app-for-that/feed/ 2     Stories surround us http://www.joycehostyn.com/blog/2011/06/29/stories-surround-us/?utm_source=rss&utm_medium=rss&utm_campaign=stories-surround-us http://www.joycehostyn.com/blog/2011/06/29/stories-surround-us/#comments Thu, 30 Jun 2011 00:43:51 +0000 Joyce Hostyn http://www.joycehostyn.com/blog/?p=741 http://www.joycehostyn.com/blog/2011/06/29/stories-surround-us/feed/ 0 Interviewing as listening http://www.joycehostyn.com/blog/2011/06/20/interviewing-as-listening/?utm_source=rss&utm_medium=rss&utm_campaign=interviewing-as-listening http://www.joycehostyn.com/blog/2011/06/20/interviewing-as-listening/#comments Mon, 20 Jun 2011 23:34:40 +0000 Joyce Hostyn http://www.joycehostyn.com/blog/?p=678
  • Interviewing as emotional due diligence
    • ]]>     http://www.joycehostyn.com/blog/2011/06/20/interviewing-as-listening/feed/ 0     Interviewing as emotional due diligence http://www.joycehostyn.com/blog/2011/05/30/interviewing-as-emotional-due-diligence/?utm_source=rss&utm_medium=rss&utm_campaign=interviewing-as-emotional-due-diligence http://www.joycehostyn.com/blog/2011/05/30/interviewing-as-emotional-due-diligence/#comments Tue, 31 May 2011 02:12:00 +0000 Joyce Hostyn http://www.joycehostyn.com/blog/?p=629
  • Interviewing as listening
    • ]]>     http://www.joycehostyn.com/blog/2011/05/30/interviewing-as-emotional-due-diligence/feed/ 0     Designing experiences with content http://www.joycehostyn.com/blog/2011/02/03/designing-experiences-with-content/?utm_source=rss&utm_medium=rss&utm_campaign=designing-experiences-with-content http://www.joycehostyn.com/blog/2011/02/03/designing-experiences-with-content/#comments Thu, 03 Feb 2011 10:40:02 +0000 Joyce Hostyn http://www.joycehostyn.com/blog/?p=617
  • 10 reasons content strategy is essential when designing a holistic customer experience
  • Designing for a holistic customer experience – thinking outside the product
    • ]]>     http://www.joycehostyn.com/blog/2011/02/03/designing-experiences-with-content/feed/ 0     Applying the Switch framework to two change efforts http://www.joycehostyn.com/blog/2011/01/11/applying-the-switch-framework-to-two-change-efforts/?utm_source=rss&utm_medium=rss&utm_campaign=applying-the-switch-framework-to-two-change-efforts http://www.joycehostyn.com/blog/2011/01/11/applying-the-switch-framework-to-two-change-efforts/#comments Tue, 11 Jan 2011 12:16:55 +0000 Joyce Hostyn http://www.joycehostyn.com/blog/?p=599
  • To succeed with change, tap into the power of the mind
  • Story editing leads to behavior change
    • ]]>     http://www.joycehostyn.com/blog/2011/01/11/applying-the-switch-framework-to-two-change-efforts/feed/ 0     To succeed with change, tap into the power of the mind http://www.joycehostyn.com/blog/2010/12/11/to-succeed-with-change-tap-into-the-power-of-the-mind/?utm_source=rss&utm_medium=rss&utm_campaign=to-succeed-with-change-tap-into-the-power-of-the-mind http://www.joycehostyn.com/blog/2010/12/11/to-succeed-with-change-tap-into-the-power-of-the-mind/#comments Sat, 11 Dec 2010 14:26:15 +0000 Joyce Hostyn http://www.joycehostyn.com/blog/?p=591
  • Applying the Switch framework to two change efforts
  • How to trigger an epidemic of good – the power of positive gossip
  • Designing with the social brain in mind
    • ]]>     http://www.joycehostyn.com/blog/2010/12/11/to-succeed-with-change-tap-into-the-power-of-the-mind/feed/ 1