Comments on: Visualizing the adoption experience http://www.joycehostyn.com/blog/2010/05/21/visualizing-the-adoption-experience/?utm_source=rss&utm_medium=rss&utm_campaign=visualizing-the-adoption-experience Sensemaking in a changing world Fri, 13 Jan 2012 23:50:26 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Experience Frameworks Talk at PhillyCHI http://www.joycehostyn.com/blog/2010/05/21/visualizing-the-adoption-experience/comment-page-1/#comment-135 Experience Frameworks Talk at PhillyCHI Fri, 15 Oct 2010 20:27:06 +0000 http://www.joycehostyn.com/blog/?p=536#comment-135 [...] Adoption Experience Cycle by Joyce Hostyn [...] [...] Adoption Experience Cycle by Joyce Hostyn [...]

]]> By: Crystal Kubitsky http://www.joycehostyn.com/blog/2010/05/21/visualizing-the-adoption-experience/comment-page-1/#comment-129 Crystal Kubitsky Thu, 15 Jul 2010 14:22:42 +0000 http://www.joycehostyn.com/blog/?p=536#comment-129 Hi Joyce! This is a really great an inspiring post on the holistic customer experience. I've been working with The Experience Cycle for over 6 months now and I'd love to share some of my ideas with you. Your "mental model"-like chart that drafts the adoption experience is brilliant. It really got me thinking about how that can work in my world. I'm particularly interested in turning models like this into tools that help teams address all the areas that are important for enabling a great user experience. It can be really easy to miss certain key components in some environments when we get wrapped up in the details and negotiate pressures from other stakeholders. I was wondering if you happen to have done anything else with the adoption experience chart? How would you overlay the experience cycle it (would you)? Hi Joyce!

This is a really great an inspiring post on the holistic customer experience. I’ve been working with The Experience Cycle for over 6 months now and I’d love to share some of my ideas with you. Your “mental model”-like chart that drafts the adoption experience is brilliant. It really got me thinking about how that can work in my world.

I’m particularly interested in turning models like this into tools that help teams address all the areas that are important for enabling a great user experience. It can be really easy to miss certain key components in some environments when we get wrapped up in the details and negotiate pressures from other stakeholders.

I was wondering if you happen to have done anything else with the adoption experience chart? How would you overlay the experience cycle it (would you)?

]]> By: People are the heart of a conference experience: conversation by design http://www.joycehostyn.com/blog/2010/05/21/visualizing-the-adoption-experience/comment-page-1/#comment-114 People are the heart of a conference experience: conversation by design Mon, 14 Jun 2010 17:53:14 +0000 http://www.joycehostyn.com/blog/?p=536#comment-114 [...] is thinking they’re done once the deployment is rolled out. And yet, if you consider the adoption experience, deployment is only one step along the path of gaining traction across the organization. Think of [...] [...] is thinking they’re done once the deployment is rolled out. And yet, if you consider the adoption experience, deployment is only one step along the path of gaining traction across the organization. Think of [...]

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